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Top Stories by Cloud Sherpas

Thank you to everyone who came out for Leaving Lotus last week. Your interest and participation at the event is a clear indication to us of the growing demand for alternative solutions in the enterprise. We’d also like to thank Google for hosting us and Binary Tree and Ferris Research for their substantial contributions. Members of the audience represented organizations with 250 to 5000+ users, and businesses drove in from all over the Southeast. We had some great conversations with CIOs and IT leaders about why they’re seeking alternatives to Lotus Notes/Domino and how they could take the first steps in considering a migration to Google Apps. If you’re thinking about Leaving Lotus, Cloud Sherpas would be glad to help you evaluate, deploy and support Google Apps for your business. Give us a call, we’re here to help. Download the event materials The State of Notes/D... (more)

Jeff Miller Speaking at the Cloud Computing Expo

Cloud Sherpas is proud to announce that our own Director of Professional Services, Jeff Miller, has been invited by the Cloud Computing Conference & Expo to lead the seminar, Migrating Collaborative Applications to the Cloud. The upcoming event held between Nov. 2-4 invites the cloud computing community (developers, software professionals, IT managers, CIOs, etc.) to Santa Clara, California to examine the latest resources, ideas, and examples being introduced by their colleagues. Jeff will draw upon both his extensive experience as an IT executive as well as his time at Cloud She... (more)

SherpaTools Beta Now Open to All Google Apps Premier Domains

Cloud Computing on Ulitzer Cloud Sherpas is pleased to welcome the Google Apps community into the SherpaTools for Google Apps beta program. There’s no longer a need to sign up and wait for an invitation — if you have a Google Apps administrator account, you can log in right now! To start, visit this help page on SherpaTools.com to learn how to configure your domain for Single Sign-On (Remember – SherpaTools only works with Google Apps Premier, Education and Partner edition). Configuring single sign-on will allow you to access SherpaTools as long as you’re logged in to Google Ap... (more)

CRM In 2020: Interpreting Gartner’s Predictions

What will CRM look like in 2020? Based on IT analyst Gartner’s recently released top 10 technology predictions for 2020, soon we’ll all be consuming pizza and beer created with 3D printers. For those of us concerned with CRM, however, our interests may seem more mundane — although from a business standpoint, of course, no less essential. So went my thinking, as I attended last week’s 2013 Gartner Symposium/ITxpo in Orlando, FL. My Cloud Sherpas colleagues have already provided great detail on the symposium’s dominant changing of the guard theme, including how the era of Microso... (more)

Lessons Learned from Healthcare.gov IT Service Problems

Disclaimer: This post does not endorse or criticize healthcare reform in any way. It is not meant to be political in nature. Rather, it is solely a high-level analysis of the IT issues that affected the release of the healthcare exchange website. On October 1, healthcare.gov, the healthcare exchange website authorized under the United States' new healthcare reforms, launched to the US population. The site has since received a reported 20 million hits, though it has not performed as expected due to a series of IT issues. Although this poor performance was first attributed to high ... (more)