Cloud Sherpas: Your expert guide to Google's cloud

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Top Stories by Cloud Sherpas

Google Apps on Ulitzer As Cloud Sherpas continues to help businesses and organizations adopt Google Apps, we have found that many customers, regardless of location or industry, request a common set of additional management controls and end user features for their Google Apps environment. Until now, the response to most of these inquiries was that organizations had to develop custom applications that work with Google APIs to achieve their goals. Today Cloud Sherpas announces the start of a beta program for SherpaTools for Google Apps, a new platform that enhances the functionality and ease-of-use for administrators and end-users. Delivered as a service and requiring no installation or updates, we invite Google Apps administrators to signup for the beta program, free of charge, and instantly take control of their domain. The first module in SherpaTools is Directory Mana... (more)

Quality Distribution, Inc., a Major Transportation and Services Company, Accelerates Google Chromebook Deployment by Leveraging Ericom Software and Google solution Implemented by Cloud Sherpas

Successful joint implementation of Google Ecosystem and Ericom’s HTML5-based remote access technology empowers QDI with Chromebook access to Windows applications and desktops, and enhanced collaboration and productivity tools, from anywhere and any device. CLOSTER, N.J. and ATLANTA, Aug. 14, 2012 /PRNewswire/ – Ericom Software, a global leader in application access and virtualization solutions, and Cloud Sherpas, the world’s leading Google Apps cloud service provider, today announced that Quality Distribution (QDI) has chosen Ericom’s HTML5-based application and desktop virtual... (more)

Service Plan: Tap Customers As Experts

Anyone can play the expert online — and many do. But in today’s increasingly crowdsourced world, there’s one caveat: this “expert” advice must pass muster with fellow customers or aficionados. What’s been amazing for businesses, however, is the degree to which people share not only their opinions and troubleshooting advice with others online, but also their opinions of these opinions. All for free. All it takes is a bit of a nudge in the right direction. When it comes to nudges, I mention communities in the context of addressing this perennial customer service concern: “What’s the... (more)

Great Conversations with CIOs and IT Leaders at Leaving Lotus

Thank you to everyone who came out for Leaving Lotus last week. Your interest and participation at the event is a clear indication to us of the growing demand for alternative solutions in the enterprise. We’d also like to thank Google for hosting us and Binary Tree and Ferris Research for their substantial contributions. Members of the audience represented organizations with 250 to 5000+ users, and businesses drove in from all over the Southeast. We had some great conversations with CIOs and IT leaders about why they’re seeking alternatives to Lotus Notes/Domino and how they cou... (more)

Five Reasons Google Apps is Still Better than Notes

Thank you for your feedback to our last post. We are thrilled that through the use of blogs and twitter, we can engage the community in a nearly real-time conversation. What I find odd, however, is the fact that a leader of another large company can call for the “eradication” of Lotus Notes to his partner community, but it was David Hoff’s “Top 10 Reasons I Left Lotus Notes for Google Apps” that sparked the ire of the Lotus Notes faithful. We clearly hit a nerve here and wanted to take an opportunity to respond to some of the feedback. First of all, let me say that Cloud Sherpas... (more)