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Latest Blogs from Cloud Sherpas
Recently, Cloud Sherpas worked with a software company called Jibestream to implement Google Maps. Jibestream's story is a perfect illustration of the growth of geospatial technology and how these solutions are playing an increasingly large role in our everyday lives.The post Jibestrea...
For Salesforce Admins, managing external apps just got easier thanks to the addition of Connected Apps in the Winter '14 release. Andy Ognenoff shares how this new feature allows admins to monitor, block and manage external apps as well as some tips for configuring a few of the officia...
Last week I attended ServiceNow’s Federal user group in Washington DC. Cloud Sherpas was honored with an invitation to present a technical breakout session at the event, which brought together IT professionals across federal and public sectors to share IT service automation best practi...
Yesterday Google+ released a feature that organizations have long desired: restricted communities. When I found this out, I looked around for the nearest bottle of champagne to open. Allow me to explain. Communities, a key component of Google+, allow people to have focused discussions ...
Anyone can play the expert online — and many do. But in today’s increasingly crowdsourced world, there’s one caveat: this “expert” advice must pass muster with fellow customers or aficionados. What’s been amazing for businesses, however, is the degre...
Importing data into ServiceNow is an activity that administrators do often. I was helping a colleague recently and we came to the realization that while we were both familiar with the basics, there were a number of things we either didn’t know were possible or hadn’t had a chance to us...
Last month, AllThingsD, an online news outlet focusing on technology, internet and media, published an article on how Google works, including how and why Google employees use certain technologies. According to Google CIO Ben Fried, Google mainly uses its own technology – Gmail an...
Last month, AllThingsD, an online news outlet focusing on technology, internet and media, published an article on how Google works, including how and why Google employees use certain technologies. According to Google CIO Ben Fried, Google mainly uses its own technology – Gmail an...
Disclaimer: This post does not endorse or criticize healthcare reform in any way. It is not meant to be political in nature. Rather, it is solely a high-level analysis of the IT issues that affected the release of the healthcare exchange website. On October 1, healthcare.gov, the heal...
Dreamforce ‘13 is right around the corner and everyone is busy planning how they will spend their week in San Francisco. With keynotes, breakout sessions, a full Expo Hall and more, the week is sure to be packed. Cloud Sherpas will be contributing to the week-long action with our booth...
Dreamforce ‘13 is right around the corner and everyone is busy planning how they will spend their week in San Francisco. With keynotes, breakout sessions, a full Expo Hall and more, the week is sure to be packed. Cloud Sherpas will be contributing to the week-long action with our booth...
Disclaimer: This post does not endorse or criticize healthcare reform in any way. It is not meant to be political in nature. Rather, it is solely a high-level analysis of the IT issues that affected the release of the healthcare exchange website. On October 1, healthcare.gov, the healt...
As a leading cloud services brokerage we are often asked about cloud integrations, which work to seamlessly tie together multiple cloud solutions and the data they store to increase overall functionality and end user efficiency. The options for cloud-to-cloud integrations are endless, ...
As a leading cloud services brokerage we are often asked about cloud integrations, which work to seamlessly tie together multiple cloud solutions and the data they store to increase overall functionality and end user efficiency. The options for cloud-to-cloud integrations are endless, ...
This article is in response to the October 30 ComputerWorld article “Google Apps, once a leader, falls behind cloud app rivals.” As I was reading today’s ComputerWorld article entitled “Google Apps, once a leader, falls behind cloud app rivals,” I was reminded of a classic media quote:...
This article is in response to the October 30 ComputerWorld article “Google Apps, once a leader, falls behind cloud app rivals.” As I was reading today’s ComputerWorld article entitled “Google Apps, once a leader, falls behind cloud app rivals,” I was reminded of a classic media quote:...
What’s the best next step for your marketing program? That’s one of the top questions I hear as businesses begin crunching their CRM and marketing program budgets for the upcoming year. Our related CRM philosophy is simple: assess your current marketing capabilities across ...
What’s the best next step for your marketing program? That’s one of the top questions I hear as businesses begin crunching their CRM and marketing program budgets for the upcoming year. Our related CRM philosophy is simple: assess your current marketing capabilities across ...
This blog post builds on our initial look at how financial services firms can leverage CRM to stay closer to their customers and grow customer value. Cloud Sherpas was recently challenged to solve a common business problem faced by all retail banks: how can they take advantage of the l...
This blog post builds on our initial look at how financial services firms can leverage CRM to stay closer to their customers and grow customer value. Cloud Sherpas was recently challenged to solve a common business problem faced by all retail banks: how can they take advantage of the l...
Location has become increasingly important in every industry and to every person. This may seem like old news, but what’s new is how something as simple as a map is helping executives make more informed, strategic business decisions. What’s also worth exploring is how significantly the...
Location has become increasingly important in every industry and to every person. This may seem like old news, but what’s new is how something as simple as a map is helping executives make more informed, strategic business decisions. What’s also worth exploring is how significantly the...
Today, Cloud Sherpas is participating in the first ever coordinated Service Management blogging flashmob. Led by ServiceManagers.org, the global Professional Learning Community for the Service Management field of knowledge, this Service Management blogging flashmob has participants fro...
Today, Cloud Sherpas is participating in the first ever coordinated Service Management blogging flashmob. Led by ServiceManagers.org, the global Professional Learning Community for the Service Management field of knowledge, this Service Management blogging flashmob has participants fro...
Today, Cloud Sherpas was recognized by Inc. Magazine as one of the top 100 job creators among private companies in the United States. A recipient of the 2013 Inc. Hire Power Award, Cloud Sherpas ranks #68 on the list, with 195 jobs created. Additionally, Cloud Sherpas is ranked second ...
I spent the last four days in Nashville, TN for the Fusion13 Service Management conference, and, as I always am at events like these, I was impressed with the energy and excitement around ITSM. Beyond the workshops and keynote presentations, the Expo Hall was packed with attendees, all...
“What’s the next, best CRM step for our sales program?” That’s one of the number one questions that I hear from sales managers as they plan their sales force automation (SFA) and sales program budgets for next year. Our philosophy: To move your CRM program forward, don’t double down on...
Recently, I have received several questions about the ability to print a form with a different view than what is displayed on the browser when the form is printed. For example, one customer wanted the printed view of purchase order forms to differ depending on which vendor is selected....
As companies begin to embrace mobility, chances are they are forgetting one major and critical aspect: user analytics. As we work hard to perfect our users’ mobile experience (which is a journey, not a destination), we need to make sure we have the data to make the decisions around wha...
In a new, five-part webinar series, Cloud Sherpas will cover everything you need to know about cloud solutions for your business. Whether you’re first starting out on your cloud journey or looking to enhance your existing cloud solutions, our “Thinking Out (C)loud” series has the answe...
Going into this year’s Gartner Symposium, which is one of the largest events for CIOs, we at Cloud Sherpas noticed what appeared to be a stark difference in the feel of the event. Specifically, Microsoft seemed to be more focused on the consumer side of technology while Google wa...
What will CRM look like in 2020? Based on IT analyst Gartner’s recently released top 10 technology predictions for 2020, soon we’ll all be consuming pizza and beer created with 3D printers. For those of us concerned with CRM, however, our interests may seem more mundane ...
Acquisition of London-based Stoneburn makes Cloud Sherpas one of the first partners with a leading presence on three continents Atlanta, Georgia — September 5, 2013 — Cloud Sherpas has acquired Stoneburn Software Services, a technology consulting and IT services firm based ...
Independent research firm says the cloud services broker is one of the vendors that has an ability to bring their thought leadership and solution expertise to leading Fortune 500 organizations worldwide; Cloud Sherpas announces estimates that its CRM division will grow 40% in 2013 Atla...
ATLANTA, GA– Cloud Sherpas, one of the world’s largest cloud services brokerages and a two-time Google Enterprise Partner of the Year for Google Apps, is now a provider of Customer Success Services (CSS) for Google Apps, approved by Google. For a company to deliver CSS, it ...
Salesforce.com at CeBIT invites attendees to connect with customers, partners and employees in entirely new ways with social and mobile cloud technologies  Sydney, Australia, May 27, 2013 – Cloud Sherpas (www.cloudsherpas.com) today announced it will be a Platinum sponsor at the Salesf...
Cloud services brokerage experiences hyper-growth, continues to foster intimate, open-door culture Atlanta, GA — May 21, 2013 — Cloud Sherpas, one of the world’s leading cloud services brokerages, was recently named as the fourth fastest growing company in Atlanta by the Atlanta Busine...
Its integration of Navigis, acquired in December, now complete, Cloud Sherpas says sales in its ServiceNow division will increase 150% in 2013 and headcount will double Atlanta, Georgia – May 15, 2013 – Cloud Sherpas, one of the world’s largest independent cloud service bro...
Cloud services brokerage recognized for providing enterprises with innovative services and new approaches to solve business problems Atlanta, GA –  May 6, 2013 – Cloud Sherpas was named a “Cool Vendor” for Application Services in a report published on April 17 by Gartner, Inc., a leadi...
Cloud service broker’s division is on pace for over 70% growth in 2013 Atlanta, Georgia – March 18, 2013 – Cloud Sherpas was named Global Partner of the Year 2012: Apps Implementation at the Google Enterprise Global Partner Summit late last month.  This is the second year C...